Frequently Asked Questions (FAQ) for Discover Solar


Q: What is Discover Solar?


A: Discover Solar is a solar energy sales company. We specialize in providing personalized solar solutions through virtual consultations. We help homeowners and businesses transition to solar power by offering tailored system designs, financial analysis, and guidance on incentives and financing.

Q: How does the free solar consultation work?


A: Our free solar consultation is a no-obligation session where we discuss your energy needs and goals. We'll conduct this meeting via Zoom so we can give you a preliminary assessment of your property's solar potential using satellite imagery. We'll also be sure to answer any questions you have about going solar.

Q: Can Discover Solar help me understand the financial benefits of going solar?


A: Absolutely! During our consultation, we provide a detailed financial analysis that includes system costs, potential energy savings, and a breakdown of available tax credits and incentives. Our goal is to help you understand the return on investment and long-term benefits of your solar system.

Q: Does Discover Solar take care of the installation process?


A: While Discover Solar specializes in the sales and design of solar systems, we partner with certified and professional solar installers to ensure your system is installed efficiently and correctly. We coordinate the entire process, from design approval to installation completion.

Q: What kind of after-sales support does Discover Solar offer?


A: We pride ourselves on our post-installation support. This includes monitoring system setup assistance, maintenance advice, and any additional follow-up support to ensure your solar system operates at peak efficiency.

Q: Will Discover Solar assist me with solar incentives and rebates?


A: Yes, we provide comprehensive information on the various solar incentives, rebates, and tax credits that you may be eligible for. We also offer guidance on how to apply for these benefits to reduce the upfront cost of your solar installation.

Q: Is solar energy a good fit for my location in Upstate New York?


A: Solar energy can be a great fit for many locations in Upstate New York. Despite the region's varied weather, modern solar panels are highly efficient and can generate significant energy even on cloudy days. Plus, New York State offers some of the most attractive incentives for solar adoption.

Q: How long does it take to switch to solar with Discover Solar?


A: The timeline from initial consultation to installation can vary depending on several factors, including the complexity of your project and permitting processes. Typically, it can take anywhere from a few weeks to a few months. We strive to make the transition as smooth and swift as possible.

Q: Can I monitor my solar system's performance?


A: Yes, part of our service includes setting up system monitoring tools that allow you to track your solar system's performance in real-time through an online platform or app.

Q: How can I get started with Discover Solar?


A: Getting started is easy! Simply contact us through our website or give us a call to schedule your free virtual solar consultation. We're here to help you every step of the way on your journey to clean, renewable energy.